Comments on: 10 things that businesses consistently tell us

By: Jane Martin

Jane Martin — Sun, 03 Oct 2021 17:08:58 +0000

I really like this! A great overview of what we all know is important and what we need to keep practicing to get right. Well said Katie

By: Colin Guthrie

Colin Guthrie — Tue, 28 Sep 2021 12:35:27 +0000

This is great!

By: Jenny Honey

Jenny Honey — Tue, 28 Sep 2021 08:04:38 +0000

Great post. Really enjoyed it and felt it emphasised all the things we’re trying to do. The fact that it can be really difficult to make things easy for customers doesn’t mean we shouldn’t do it.

By: Siobhan McDermit

Siobhan McDermit — Thu, 23 Sep 2021 19:54:27 +0000

I love this Katie, thank you. Your parting gift to remind us all of the need to keep the customer at the heart of everything we do.