Comments for Scottish Enterprise Design blog

Comment on Let’s green the web by Reducing digital carbon emissions | Scottish Enterprise Design blog

Reducing digital carbon emissions | Scottish Enterprise Design blog — Tue, 19 May 2026 08:37:13 +0000

[…] You can read more about this in my earlier post Let’s green the web […]

Comment on Measuring our carbon output by Reducing digital carbon emissions | Scottish Enterprise Design blog

Reducing digital carbon emissions | Scottish Enterprise Design blog — Tue, 19 May 2026 08:36:45 +0000

[…] View our SE web estate carbon dashboard and read more about this in a previous blog article Measuring our carbon output. […]

Comment on 404 not found by David O'Brien

David O'Brien — Tue, 28 Apr 2026 20:21:07 +0000

A follow-up on this.

https://design.scotentblog.co.uk/404-lost-found/

Comment on How this site is performing by David O'Brien

David O'Brien — Thu, 02 Apr 2026 19:26:14 +0000

In reply to Phil Anderson.

It’s a fair point, Phil.

Unfortunately, it’s the only option in our non-invasive analytics package, so I’d need to hand-knit the charts myself. Which takes a bit of time.

But we’ll take it on board, thanks for the feedback.

Comment on How this site is performing by Phil Anderson

Phil Anderson — Wed, 01 Apr 2026 19:27:49 +0000

Surprised that a ‘design blog’ shows daily viewing/visits as a smoothed line plot with dots. These data should be presented as bar chart; interpolation is meaningless.

Comment on Accessibility by techsimplified

techsimplified — Fri, 13 Feb 2026 23:18:42 +0000

In reply to David O'Brien.

David O'Brien Accessibility is so important - it benefits everyone, not just those with specific needs.

Comment on How this site is performing by David O'Brien

David O'Brien — Mon, 02 Feb 2026 11:09:26 +0000

In reply to David O'Brien.

Data from 2025 is now archived at https://design.scotentblog.co.uk/about/how-this-site-is-performing/2025-2/

Comment on The point of the doing is the doing, not what gets done by scottobara

scottobara — Wed, 14 Jan 2026 23:39:32 +0000

In reply to David O'Brien.

@davidobrien Agreed. For better or worse, we’re entering a new era of AI-based automation. Some people will value the process, some only the output.

I think the key here is that ‘experiences shape mental models, and mental models shape outcomes’. Those who participate in the process will take away more.

As facilitators, we have to choose for ourselves and our stakeholders, what can be automated and where is the experience more important.

Comment on The point of the doing is the doing, not what gets done by David O'Brien

David O'Brien — Wed, 14 Jan 2026 21:46:49 +0000

In reply to scottobara.

Quite. My concern is that the 2-pagers used to be the management /governance layer who, quite rightly, didn’t need or want to know anything beyond the work has been done.

But if some of the people who should be immersed in the process begin to adopt the same outlook, we erode the value of the work; of the doing.

And, it follows, we erode the value of our skills, experience and value as practitioners.

Comment on The point of the doing is the doing, not what gets done by scottobara

scottobara — Wed, 14 Jan 2026 20:48:22 +0000

@davidobrien

I’ve worked with many clients on wide ranges of research and UX projects.

I like to teach teach teams that ~85% of the value is in the process: first hand experience with end-users, facilitated conversations with other business stakeholders, seeing how new insights in a service blueprint impact what you thought you knew…

But there will always be a subset of people who just want the 2-pager report to get on with their work and trust that somebody else did the process correctly.

Comment on Good Services Scale: an interactive assessment by How many people does it take to design and build a service? | Scottish Enterprise Design blog

Wed, 19 Nov 2025 15:47:22 +0000

[…] We know that customers do not care who is delivering the service or what part of the organisation you happen to sit in. They just want to achieve their goal. This is a universal truth that you can read more about in the Good Services scale. […]

Comment on How our UX team is building a new design system by Accessibility - Sharing knowledge between organisations | Scottish Enterprise Design blog

Fri, 14 Nov 2025 15:29:28 +0000

[…] are working on similar guidelines but they are not ready yet. Our new Design System will come with guidance and training sessions. Accessibility has been considered all the way. […]

Comment on No more cookies for you by David O'Brien

David O'Brien — Sat, 18 Oct 2025 19:12:34 +0000

In reply to David O'Brien. Think I might just make a habit of posting all the data routinely each month. You know: open honest and transparent.

Comment on No more cookies for you by David O'Brien

David O'Brien — Sat, 18 Oct 2025 18:59:05 +0000

In reply to Siobhan McDermit. Thanks, Siobhan! I really appreciate that.

Comment on No more cookies for you by Siobhan McDermit

Siobhan McDermit — Sat, 18 Oct 2025 07:35:30 +0000

Really interesting David. I love reading your insights and learning in these blogs. Please continue!

Comment on How our UX team is building a new design system by How we are improving accessibility in our practice | Scottish Enterprise Design blog

Fri, 13 Sep 2024 09:49:59 +0000

[…] lot of researching and testing went into our new Design System (See previous blog post about this). This includes making sure the components are accessible and providing guidance to make sure we […]

Comment on Showing your users’ journeys as a Tube map by Ian

Ian — Mon, 24 Jun 2024 12:44:36 +0000

IJust Want To Draw In Here

Comment on Safelinks original URL decoder by David O'Brien

David O'Brien — Mon, 05 Feb 2024 15:23:50 +0000

Terence Eden has published a blog post outlining another potential problem with using these redirects: if Microsoft ever closes the service, or changes (for example) the subdomains used, millions of links on the web will be instantly broken.

Comment on Card sorting to improve information architecture by Tress Carmichael

Tress Carmichael — Tue, 16 Jan 2024 08:21:49 +0000

good work Katie and always good to get the users involved 🙂

Comment on Alt text decide-o-matic by David O'Brien

David O'Brien — Tue, 09 Jan 2024 16:11:40 +0000

In reply to David O’Brien.

Ah, found the thread on Mastodon: https://mastodon.scot/@se_davidobrien/110849915909785788