teams Archives | Scottish Enterprise Design blog

Involving everyone in the research process

Lorna Hayton — Thu, 19 Oct 2023 14:05:50 +0000

To get best results you need to take all your project team with you. Sometimes the most difficult part of the research process can be getting full buy-in from the project team. This can be especially true when the team have strong opinions on what needs to be done and the research is contradicting this. …

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Migrating our first site to the Scottish Enterprise Design System

Louise Spence — Fri, 24 Mar 2023 11:58:00 +0000

In the run-up to January 2023 we migrated our first site – SDI.co.uk – to our new Design System. Just under 3 years of research, design, build and, finally, the migration of content from the old site to the new site. This is a huge milestone in the development and success of our future websites …

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How many people does it take to design and build a service?

Lindsay Branston — Thu, 17 Jun 2021 13:24:06 +0000

Scottish Enterprise is changing. We are delivering services to customers and stakeholders in new ways, this gives us a fabulous opportunity but also presents some challenges. As the team leader for the user centered design team at Scottish Enterprise I hear comments such as ‘What do you mean when you say service’, ‘We don’t really …

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“Getting Connected” with our Customers

Siobhan McDermit — Tue, 22 Nov 2016 14:25:58 +0000

On Wednesday 9th November, our Export Service Design team packed up our post-its, pens and whiteboards and pitched up for the day at the Get Connected 2016 event at the Radisson Blue Hotel, Glasgow. 282 delegates registered for the free event. In between attending one-to-one sessions with advisers or one of the 9 seminars that …

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A new life in the unknown

Siobhan McDermit — Tue, 11 Oct 2016 10:57:04 +0000

One year ago I made the move from the Scottish Businesses Marketing team and started my new life stepping into the unknown, as a Product Owner in the Export Service Design team. Now, I have one foot in the SDI Trade Service team and the other in Service Design. Officially, the Product Owner (PO) is …

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We are all one big team, right?

Martin Kerr — Tue, 10 May 2016 15:19:28 +0000

How often are you told "we are all one big team"? What does it mean to you? I suggest that you stop reading for a couple of minutes and digest this statement. Sentiment or Structure I think it is a very positive sentiment but quite dangerous when taken as a statement of fact regarding actual teams. Please read …

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Trust the Force, Luke

Martin Kerr — Tue, 27 Oct 2015 10:39:30 +0000

A young Luke Skywalker was told to Trust the Force. It was difficult for him until he eventually started to see results. This blog is about a similar leap of faith. Think about these two statements… If you are truly committed to building customer value, then you will be building what the customer wants (needs) …

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