https://design.scotentblog.co.uk/the-exporting-experience-one-year-on/ Transforming public services to businesses in Scotland Thu, 06 Jan 2022 14:12:12 +0000 hourly 1 https://design.scotentblog.co.uk/the-exporting-experience-one-year-on/#comment-1279 Thu, 06 Jan 2022 14:12:12 +0000 https://design.scotentblog.co.uk/?p=2147#comment-1279 What a great blog David. Shows the power of understanding your users, the multiple journeys they are taking and as always to thoroughly understand the metrics you measure. And where its unclear….do more research !

]]>