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Making our account managers appy

The title of this post is an obvious reference to a famous GDS blog post by Tom Loosemore back in 2014.

Tl;dr – native apps are bad, web apps are good.

Which I wholeheartedly agree with, on the whole. The web is open and free. Native OS apps are neither. Given a choice, for a general audience, I’d always favour the web.

But there’s always a but

Storyboard described in the caption
A storyboard depicting an account manager meeting a client, then dictating a meeting note into his phone which is then shared with both their client and colleagues working on the account.
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