Designing for mobile first

Reading Time: 3 minutes

We recently released a Beta version of our export health check diagnostic.

It’s a simple thing that asks you 7 questions with yes or no answers. You can run through it in 2 minutes.

We know this, because we tested it through a rapid series of iterations. We made a prototype, put it out for testing and changed it the next day based on what we had learned the night before.

In the space of a week we had something we knew worked well, that people could use comfortably and delivered something of real value.

Export health check
Export health check (desktop version)

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About David O'Brien

I'm a service designer in Scottish Enterprise's unsurprisingly-named service design team. I've been involved in the web for over 20 years, one way or another.

Loan me your phone. I am off to China.

Reading Time: 3 minutes

The question?

What would your response be if a colleague told you, they were going to China for a week on business, and then asked for a loan of your phone.

For me it would fall into 2 camps:

  • Camp 1: If it was my phone I might suggest, (strenuously), that they seek a phone elsewhere
  • Camp2: If it was a work phone I would suck my teeth for a bit, take out the “strenuously” and still suggest that they look elsewhere for a phone.

Why the unkind response?

The simple reason for this rather unkind response is that most of us eat sleep and breath our phones. They have become integral to most of our daily activities and they also store a lot of personal data on them. I would probably loan you my car rather than hand over my phone.

Continue reading “Loan me your phone. I am off to China.”