Make the service standard work for you

Reading Time: 3 minutes

The way service assessments work is changing.

As a service designer, I was initially wary of service assessments.

I feared they might be burdensome and bureaucratic when we needed to move fast.

In reality, the opposite was true.

https://twitter.com/operanomad/status/1361749670377226253?s=20
Continue reading “Make the service standard work for you”

About David O'Brien

I'm a service designer in Scottish Enterprise's unsurprisingly-named service design team. I've been involved in the web for over 20 years, one way or another.