How are businesses thinking about business purpose in a changing world?

Reading Time: 2 minutes

Introduction

I wanted to find out if, and to what extent, Scottish businesses are purpose led. As part of this process we wanted to explore businesses’ attitudes and actions towards Net Zero and Fair work initiatives

As a user researcher working at Scottish Enterprise, I joined with my colleagues in strategy to explore this in more depth and to provide insight to help shape the organisation’s approach going forward

Working with the strategy team was a really positive and enjoyable experience. We worked very closely together to clarify the objectives and desired outcomes of the project and the strategy team were involved at every stage.

Companies and consumers both have a part to play to create more sustainable economies which help people to flourish.

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Measuring our carbon output

Screenshot of our website carbon calculator
Reading Time: 2 minutes

The carbon costs of “digital” are not well understood.

How many emails have you received with “Consider the environment before printing this email” in the signature?

How many have you received with “Consider the environment before hitting Reply All to 26 random people” and adding “Thanks”?

For many people, “virtual” means “not real”.

As in, almost literally, non-existent.

Terms like “cloud” don’t help.

The reality is, the internet is the biggest machine humanity has ever built. It circles the entire planet.

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About David O'Brien

I'm a service designer in Scottish Enterprise's unsurprisingly-named service design team. I've been involved in the web for over 20 years, one way or another.

Let’s green our web : part 2

Reading Time: 4 minutes

Last week I read a Twitter thread from Gerry McGovern. He’s a bit of a guru in designing digital experiences and is also passionate about the impact that ‘digital’ is having on the environment.


‘Organisation with 100 million visits a year finds that 5% of its content is getting over 80% of visits. Over 100,000 pages have not been reviewed in 10 years.
We produce content. We do not manage it. 90% of content is crap. It was like this 25 years ago. It’s still the same.’

The tweet from Gerry McGovern says that content on websites is not actively managed and in many cases not reviewed for years

It made me think about the Scottish Enterprise website and whether we saw the same statistics. So, I asked our product owner David what our customers were looking at.

Continue reading “Let’s green our web : part 2”