As a service designer, you spend half your working life engaged with people who have deep technical knowledge – developers, UX designers, solutions architects and so on – and the other half with people who know little or nothing about what it takes to design, build and maintain a successful digital service.

So it’s probably not surprising that language from one of those domains leaches into the other. Which is fine, but not without its issues.
One area where it does cause problems is the difference between a prototype and a wireframe. So this post is an attempt to clear that up.
Continue reading “Prototypes are for learning. Wireframes are for teaching”