Measuring performance

Reading Time: < 1 minute launched as a public Beta on 22 January.

Measuring how our service is performing is very important. So is being transparent about that.

We’ve had analytics in place since day 1.

So here’s the numbers.

dashboard showing analytics for FBS from January to February, users, new users, page views, engagement, goal completions, refereeals to partners sites, conservion rate, device and browsers usages

I'm a service designer in Scottish Enterprise's unsurprisingly-named service design team. I've been a content designer, editor, UX designer and giant haystacks developer on the web for (gulp) over 25 years.

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