Getting an economic development agency to act like a service provider

Reading Time: 3 minutes
screenshot of the header of the Scottish Enterprise website with the statement mentioned in the text below

What does Scottish Enterprise do?

According to our website, “Scottish Enterprise is Scotland’s national economic development agency. We’re committed to growing the Scottish economy for the benefit of all, helping create more quality jobs and a brighter future for every region.”

And how do we do that?

By providing services.

Continue reading “Getting an economic development agency to act like a service provider”

A user manual for Lindsay

Reading Time: 4 minutes

This post is about me and my preferences in my working life. 

This is the first blog I have ever written, so it’s kind of scary. 

It’s been three and a half years since I moved career into ‘digital’. It’s kind of odd looking back at a career that spans research and development, process development, business development and now service design. Some things about who I am, and what I enjoy, hold true whatever organisation or with whichever team I have worked with.  

How I got to here is outlined in my tube map:

Tube map showing Lindsay's journey to working in digital
Continue reading “A user manual for Lindsay”

Why you shouldn’t make assumptions about content

Reading Time: 3 minutes

We recently launched the new GlobalScot website, and I was scrolling through it when I noticed something odd. On some of the case studies and articles, the formatting was off. There were no spaces between paragraphs or styling on the sub-headers.

Article called 'New platform to support women-led start-ups' with no spaces in between the paragraphs

I had a chat with my content design colleague and one of our developers. Initially we thought there was a technical issue that was causing the content to display incorrectly, but then we found a few case studies without spacing issues. That’s when we realised it wasn’t a technical issue – it was a training one.

Continue reading “Why you shouldn’t make assumptions about content”

Neurodiversity (Autism, ADHD, Dyslexia) – Some simple tips

Reading Time: 3 minutes

Neurodiversity is not a well known term. It’s used to reflect one the diversity of ways people’s brain functions. There is no ‘normal’ or ‘right’ way. People with autism, ADHD (Attention Deficit Hyperactivity Disorder) or dyslexia are part of this neurodiversity.

infinity symbol with pride colours
The infinity symbol represents autistic pride (Istock art)
Continue reading “Neurodiversity (Autism, ADHD, Dyslexia) – Some simple tips”

A story is the promise of a conversation

Reading Time: 2 minutes
Illustration of how much we know about a user story over time.

In agile development the whole point of a story is … well, it’s a story.

It illustrates an instance. It illuminates an essence.

It tells a story.

There is a user. An actual person, who needs to get stuff done. A hero.

They probably need to get other stuff done too. This, whatever that is, is just one thing on their neverending to-do list.

Their reasons could be very simple or very complex.

Continue reading “A story is the promise of a conversation”

Surface Pro 4 – Tablet Review

Reading Time: 3 minutes

I have a circa 3 year old Surface Pro 4 to review. It is 64 bit with 8GB memory and a Core i5-6300cpu @2.4GHz.

So here goes…

Summary

  • It is thin, fairly fast, and better than any other Windows 10 laptop I have ever tried. 
  • The touchscreen feels like a gimmick at first, until you start to miss it, on laptops that don’t have it. 
    I actually tried to “Pinch to Zoom” a magazine photo. (MacBook trackpads also drive this behaviour)
  • Windows 10 works well on it, and the screen is rather good, but it reflects everything
    I never got to try the Surface Pen, as that did not get delivered with it. 
  • It is easy to switch between Desktop and Tablet mode, but it is a really annoying tablet. 
Continue reading “Surface Pro 4 – Tablet Review”